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In an effort to provide real assistance to family caregivers at this time of COVID-19 and send them to the Area Agency on Aging where help is available we urge you to view the verbiage below to find support needed in the way of services, information and resources. This comes from the State of Utah corona virus website. To find AAA in your area - view.


General Information

In every phase of COVID-19 restrictions, high-risk individuals should operate under stricter instructions because they are more likely to suffer severe illness from the virus. A high-risk individual would be considered to be 65 and older and/or those who are immuno compromised, have chronic or underlying conditions such as diabetes or heart disease, etc.


Those living with a high-risk individual, such as family caregivers, should also conduct themselves as if they are a significant risk to the high-risk individual. An extra effort is being made to reach these individuals in Utah who are unable to meet specific needs during this time of isolation, such as meals, delivery of groceries and medicine, transportation to and from appointments and other challenges that prevent the high-risk individual from staying safely at home.


Additional Information

If these individuals need extra help to follow safe guidelines and restrictions in place in their communities, they will be directed to call a toll-free number (877-424-4640) to be subsequently referred to their local Area Agency on Aging that will facilitate meeting their needs. For more information: (



5 things you need to know & do about COVID-19 (novel coronavirus)


As COVID-19 continues to grow as a public health concern in our communities, all of us have a role to play in slowing the spread and protecting vulnerable populations. We’ve gathered some information and resources to keep you and your loved ones informed.

  1. Protect yourself, your family, and our community

  2. Signs and symptoms of COVID-19

  3. What to do if you suspect you have COVID-19

  4. Intermountain is safe and prepared for regular care

  5. Know before you go: Visiting patients in our facilities


Protect yourself, your family, and our community


The best way to protect yourself and loved ones from contracting COVID-19 is by using the same six daily habits that help prevent the spread of many viruses, including the common cold and the flu.


6 Daily Habits to help prevent the spread of many viruses


5 steps to proper hand washing


More Hand Washing Information


Signs & symptoms of COVID-19


  • Fever

  • Cough

  • Shortness of breath

  • Recent close contact with a COVID-19 patient or recent travel to an area where COVID-19 is active


What to do if you suspect you have COVID-19


If you or a loved one are experiencing the symptoms listed above, it is important to give advanced notice before you visit any healthcare facility.

When and how you should access care:


Mild symptoms, stay home

Please stay home, self-isolate, and follow prevention measures to avoid infecting others.


Worsening symptoms, call first

Before you go to a facility call your provider or use the following 24/7 option:


Intermountain Health Answers
A free conversation with an Intermountain nurse who
can help answer questions and provide guidance. 

Call: 844-442-5224

If you’re experiencing life-threatening, severe symptoms, dial 9-1-1. 


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